FAQ

Partly. Memory and PC control run locally, but NOVA's reasoning uses a cloud AI model, so an internet connection is needed for full intelligence. Voice recognition and basic functions work offline.

Easy Setup covers 1 PC and NOVA Pro covers 2. Your key binds to each machine on first activation. If you switch PCs, unlink the old one from your dashboard and re-activate.

Yes — NOVA is fully bilingual and holds natural conversations in English, Hindi or a mix of both, with zero robotic feel.

As a digital product with instant delivery and license activation, purchases are non-refundable. Please review all features before buying.

Yes — updates are included with your plan. Whenever a new version ships, download it with your existing license key at no extra cost.

NOVA runs on Windows 10/11 (the full desktop agent) and Android (voice control for your phone). macOS and Linux support is on the roadmap.

An optional monthly add-on for NOVA on Android and on PC. NOVA's Advanced Agentic Mode runs on our AI, so you don't need an API key of your own; fair-use daily and weekly limits apply. Buy or renew it from your dashboard, on the licence you want it for. Buying again while it runs adds the month on top.

Our Setup guide walks you through it step by step. Still stuck? Email support@getmaya.online and we'll help you get running.